Returns
GARON-T-PRODUCTS (GTP) makes efforts to see that your orders are shipped correctly and that they reach you safely. If you have a claim do the following:
1. Phone GTP 909 867-5412. 
2. Please have the following information ready: 
    a. Your name as it appears on your invoice. 
    b. Your invoice number. 
    c. A copy of the order submitted to GTP. 
    d. Approximate dollar amount remitted and how the order was paid. Personal check? Charge card? Money order? e. Your latest GTP sihpment slip. 

SHORTAGES 
If you receive an order from GTP and find it has not been filled completely: 
1. Check your invoice. If the item was out of stock, it was not charged to your account. If the item does not appear on your invoice, be sure to advise the GTP. 
2. Thoroughly check the cartons and packing. Small items may be under the packing material. Upon receipt, check the condition of the cartons. 
3. Call GTP and inform us about missing itams. 

DAMAGED MERCHANDISE
Inspect each box for signs of damage such as crushed, torn, open, unseamed tape, etc. If you do find outward damage, sign the receipt with the words "Exception - Damage." For United Parcel Service deliveries, contact GTP and give the invoice number or the shipment involved. Explain the damage involved, number of cartons received and whether you desire a replacement or credit to your account. This information will prepare us for a claim report from the carrier.